The simple way to collect, discover & prioritize.

Encourage your patrons to share their culinary experiences with ease by answering the 'Magic Question'. Every nugget of feedback flows into your dedicated Voyce channel, enabling you to sort and prioritize the elements that truly matter in your café or restaurant.

A screenshot of the Insights pane in Voyce.
A mock up of the Voyce Feedback workflow for a company called Brewed Awakening.

Enjoy a cup of hassle-free setup.

Setting up your Voyce Feedback form is as simple as serving a cup of coffee. No complicated forms to fiddle with or test – it's a ready-to-use solution right out of the oven.

Address customer concerns...promptly.

Instantly access and manage your diner feedback, enabling you to respond swiftly and proactively before small concerns blow up into negative reviews on platforms like Yelp or TripAdvisor.

Unlock the potential of the 'Magic Question'.

With years of experience in customer research under our belt, we have found a single question that consistently elicits meaningful responses. This 'Magic Question' draws in the most responses and the most valuable feedback, providing you with genuine insights into how your establishment can further enhance its food, service, and ambience.

Sample Google Reviews.

Dodge those bitter Google reviews.

Pre-empt potentially negative Google reviews by promptly addressing feedback through Voyce. By providing immediate, personalized responses to concerns, you'll not only resolve issues but also brew stronger relationships with your patrons, thereby enhancing your online reputation.

Uncover the secret sauce to customer preferences.

Discern what your diners truly appreciate about your menu, your service, or your café's ambiance, allowing you to emphasize and replicate those aspects for increased customer satisfaction.

Engage with your diners and patrons.

Your diners can leave their contact info if they'd like a follow-up chat about any lingering questions or discussions. Makes staying in touch as easy as pie!

Link to it from anywhere.

Embed a link to your Voyce Feedback Form in various channels - emails, bills, social media, checkout ends...the possibilities are as endless as your menu items! To add to the convenience, you can even generate a QR code for easy access via menus or table tents.

Why use Voyce to collect customer insights instead of email or Facebook Messenger?

Voyce's logo.
Centralize Customer Insights: A dedicated home for all your customer research, insights, and feedback.
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Build Innovatve Solutions: Develop impactful solutions and decide when to implement them.
Manage Customer Problems: Define, validate, and prioritize your customer problems.
Improve User Experiences: Use design thinking to enhance customer experiences.
Discover Trends: Collect insights and identify emerging problem trends and opportunities.
An image showing the flow of insights into problems in Voyce.

Next: Transform Your café or restaurant feedback into tangible challenges.

Once customer feedback is gathered, Voyce helps you transform these insights into tangible challenges that your café or restaurant may face. This allows you to comprehend the root causes of the feedback, and identify those that are imperative to address.

Lastly: Stir those challenges into a variety of smart innovations.

Voyce helps you to create multiple solutions for each problem you identify, and shows you how each solution strikes the balance between impact and effort. Foster critical thinking by clearly communicating the path taken from customer insight, through defining and understanding problems, to the design and selection of your preferred solution.

A image showing the flow of problems into solutions in Voyce.
Voyce is a lot more...
A range of product insights can be collated.

Capture and centralize your customer insights.

Voyce is a beautiful repository for all your customer research, insights & feedback.
Organize problems by severity and scope to help find those that should be fixed first.

Define, validate, and triage customer problems.

Link and convert your insights into clearly defined problems, to find the 'why?', and identify those that are critical to solve.
Easily generate multiple solutions to the problems you've identified.

Discover opportunities and build the right things.

Create smarter solutions that deliver real value and delight your customers. Understand when to say 'go' or 'no'.